Sales Operations and Capability Specialist

Job Summary

The Sales Operations and Capability Specialist, you will play a pivotal role in enhancing the productivity and effectiveness of our sales organization. This position requires a proactive person who thrives in a dynamic environment, excelling in data-driven decision making, strategic planning, and efficient execution of sales operations and technologies

Job Details

• Lead the optimization of the sales process, continually assessing and refining sales methodologies and technologies.
• Develop comprehensive sales coverage models and territory plans.
• Conduct high-level sales forecasting and goal setting.
• Manage and integrate the sales technology stack, ensuring effective CRM system usage.
• Oversee communication, data management, and comprehensive reporting systems.
• Implement automation to enhance sales activities and efficiency.
• Direct robust training programs focused on product knowledge and strategic sales approaches.
• Foster knowledge management, empowering the sales team with critical information.
• Support market intelligence, and manage contracts, service level agreements, and customer relationships.
• Implement and refine sales methodologies, identifying and standardizing best practices.
• Define and track Process KPIs and metrics for sales effectiveness.
• Coordinate and administer compensation and incentive plans to motivate and drive sales performance.
• Oversee the Shuttlers Squad to drive performance and target achievement

Requirements

• 4 years of relevant experience with a Bachelor's Degree in a related field.
• Exceptional problem-solving and analytical skills.
• Experience in quantitative analysis, Excel, SQL, Tableau, or similar analytical tools.
• Strong presentation skills and familiarity with CRM and data management.
• Prior experience in a technology or logistics/mobility company.
• Demonstrated ability to handle complex projects and operate effectively under time constraints.
• Experience in sales process optimization and sales technology management.

About Company

Shuttlers

https://shuttlers.seamlesshiring.com

We are a tech-mobility company providing access to dependable and safe transportation around cities and metropolises. We offer our esteemed customers personalized, on-demand shuttle and rental services through advanced technology and a strong transportation ecosystem. Our mission is to democratize access to dependable transportation, beginning in Africa and working our way around the world.